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Repair guarantee

At White Preservation, we like to look after our customers for years to come. Our preservation services are fully backed by our repair guarantee where damp or timber treatments are necessary. Unless specified differently during your damp and timber survey, our standard repair guarantee is as follows:

Why our Repair Guarantee is great!

Unlike some of our competitors with their repair guarantee, White Preservation and Wise Property Care offer a real and meaningful repair guarantee on all of our works.

We love the fact that our repair guarantee covers just about EVERYTHING, unlike many other firms that only cover the chemicals used. This is because of the range of accreditations and insurances we hold above and beyond many of our competitors.

We like giving you insurances to the quality of our work, and we are proud of the fact that our repair guarantee will help you with your Home Report if you go to sell your property now or in the future.

Insurance Back Guarantees

Protect your reepair guarantee with 'Guarantee Protection Insurance' (GPI)As part of the Government sponsored TrustMark scheme, our repair guarantee can also come with an additional independent repair guarantee option from the Guarantee Protection Insurance (GPI) scheme. For a one off single premium payment, your property guarantee can be protected in the unlikely event of White Preservation no longer trading, meaning works that White Preservation have issued our repair guarantee for will be covered.

The new repair guarantee promise from the PCA

Property Care Association - helping to protect Repair GuaranteesThanks to our governing body, the Property Care Association (PCA), our customers can now benefit from having an extra level protection.

On top of our repair guarantee, the Property Care Association (PCA) will now cover our customers for work in progress and deposits. There is NO additional cost to our customers for this repair guarantee which insures that should the unthinkable happen and White Preservation ceases to trade, then another PCA contractor will complete the work to the original specification at no extra cost.

What if something goes wrong?

We pride ourselves on our high level of customer satisfaction however, that is not to deny that on occasion, things do not go the way they should.

If you find our repair process hasn't worked and it is covered under our repair guarantee, please contact us as soon as possible and we can arrange for a re-inspection of the property and if necessary, further works to fix your problem. All we ask is that is that you keep hold of your property repair guarantee, original report and associated paperwork.

Find out more about our repair guarantee

Contact White Preservation about Repair GuaranteesTo find out more about our White Preservation repair guarantee, contact White Preservation on 08000 147 170 and speak to one our team members who will be happy to help you out.

To find out more about White Preservation, visit our about White Preservation and preservation services web pages.